movemedvd and our related entities appreciate that privacy is very important. movemedvd has adopted this Privacy Policy as we recognise the right of people to keep their personal information private. This Privacy Policy covers movemedvd’s treatment of personally identifiable information that we collect or hold. Like many other organisations, movemedvd must comply with the National Privacy Principles contained in the Privacy Act when dealing with personal information.

1. The information we collect

movemedvd will collect general information about you, such as your name, address, contact details so we can contact you. We may also collect this and other types of personal information during the course of dealing with you, for example when you wish to obtain products from us. Where practicable, the purpose for which we collect personal information will be made clear at the time of collection.

Users can generally visit the movemedvd website without revealing who they are or other personal information unless they place an order or register a question with us. movemedvd will not collect any personal information about visitors to the website except when they knowingly provide it.

2. How we use your information

movemedvd will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows:

1. to establish and maintain your involvement with movemedvd services, including providing you with newsletters;
2. to provide the products you have requested from movemedvd;
3. to answer your inquiry;
4. to register you for events or promotions;
5. for direct promotion of products and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
6. to third parties where we have retained those third parties to assist us to operate movemedvd centres and provide the products or services you have requested, such as event coordinators, promotions companies, website hosts and IT consultants, and our professional advisers such as consultants, lawyers and accountants. In some circumstances we may need to disclose sensitive information about you to third parties as part of the services you have requested.

3. Access to your information

You can request access to the personal information that movemedvd centre holds about you by contacting our Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information, which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

4. Security

movemedvd will take reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Please note that we do not keep records of your credit card number on file for your protection. We offer SSL (Secure Socket Layer) technology to protect your personal information as the Internet is not a secure method of transmitting information. Accordingly, movemedvd cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

5. Changes to this Privacy Policy

movemedvd may amend this Privacy Policy from time to time by having the amended version available at the corporate office or on our website at www.movemedvd.com. We suggest that you visit our website regularly to keep up to date with any changes.

6. Contacting us

If you would like any further information, or have any queries, problems or complaints relating to the movemedvd’s Privacy Policy or our information handling practices in general, please contact our Privacy Officer by emailing info@movemedvd.com or by calling +61 7 5478 8144 or writing to

The Privacy Officer
PO BOX 1114
Mooloolaba QLD 4557
Australia